Start with the task.

Answer common WhatsApp questions, check bookings or orders, and pass the conversation to staff when needed.

Ask what a customer needs and when they need it, then send the details to the right salesperson.

Give each sales enquiry a next step and due date, with reminders for the person responsible.

Send a purchase or discount request to the right manager, with the details needed to decide.

Show available times, collect booking details and let customers and staff know when a booking is confirmed.

Read details from invoices, forms or delivery notes and send uncertain entries to staff for checking.

See overdue jobs, available staff and key business figures together, with the records behind them.

Design a shop around your products while Shopify handles stock, orders and checkout.