All services and pricing

Website support assistant

Answer visitors' questions in a website chat and pass requests to your team.

What's included

  • One website chat and one reply language
  • Answers for up to 30 topics you approve
  • Staff handover, testing and missed-question log

For our first five eligible projects in Singapore, across all seven launch packages. We confirm availability and scope in writing before you pay.

Optional upgrades

Choose any you need. Prices are one-time additions.

Collect enquiry details
From S$350
Up to 5 questions, saved to one compatible enquiry list.
Look up an order status
From S$800
One compatible order system; authorised access only.
Customer question insights
From S$350
One custom dashboard of question topics, missed answers and staff handovers.
Add 20 answer topics
S$250
Up to 20 new topics, with answers you approve.
One more reply language
S$450
Up to 30 topics; you supply translated answers.

Scope and other costs

One website chat using your approved answers, with staff handover and missed-question logging. Record lookups and custom reporting are optional extras.

AI and chat software fees are separate.

Optional maintenance

S$250/month

Up to 2 hours of checks and adjustments each month.

Maintenance and other costs

Pay 30% to start and 70% after the agreed acceptance checks. Final handover follows full payment.

Two consolidated revision rounds within the agreed brief. New features or a new design direction are quoted separately.

Launch offer terms

Start with the problem.

No brief or technical diagnosis required.

Tell us what's stuck
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